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DATA PROTECTION

Privacy Policy for The Sweet Stop

The protection of your personal data is important to us. Below we inform you about the collection and use of your data on our websitewww.dersuessestopp.comas well as on our Facebook and Instagram pages.

  1. Responsible body

The responsible body within the meaning of the General Data Protection Regulation (GDPR) is:

The Sweet Stop Owner: Zoran Obradovic Seepromenade 22 6213 Pertisau Austria Email:info@dersuessestopp.com

  1. Collection and Use of Data

2.1 Visiting our website

When you visit our website, we automatically save information about the visit in so-called log files. This concerns the following data:

  • Visitor's IP address

  • Date and time of visit

  • accessed page or name of the accessed file

  • amount of data transferred

  • Message whether the retrieval was successful

This data is used exclusively for error analysis and optimization of our website and is stored for a period of 14 days. This data is not merged with other data sources.

2.2 Contact form and email contact

If you contact us via the contact form on our website or by email, we will store the data you provide to process your request. It is necessary to provide a valid email address and your name in order to be able to process your request. The information you provide will only be used to answer your request. It will not be passed on to third parties unless this is necessary due to the nature of your request or is required by law. After completing your request, the personal data you have transmitted will be deleted immediately, provided there are no statutory storage requirements.

2.3 Online Store

If you place an order in our online shop, we collect the personal data you provide (e.g. name, address, e-mail address). We use this data exclusively to process your order and to process the contract. The data is stored for the duration of contract processing and to comply with statutory retention requirements.

  1. cookies

We use cookies on our website. These are small text files that are stored on your end device and contain certain information. Cookies are used on the one hand to increase the user-friendliness of our website and on the other hand to collect statistical data on the use of our website and to evaluate this to optimize our website.

You can prevent the storage of cookies at any time by making the appropriate settings in your browser. Please note, however, that this may lead to restricted use of our website.

  1. Social Media Plugins

We use social media plugins from Facebook and Instagram on our website. If you visit one of our pages on which such a plugin is integrated

is established, a connection to the Facebook or Instagram servers is established and your IP address and other information are transmitted to the respective operator.

If you are logged into Facebook or Instagram at the same time, this information can be assigned to your profile. If you do not want Facebook or Instagram to assign the data collected via our website to your profile, you must log out of the respective service before visiting our website.

  1. rights of the data subject

You have the right to request information about what personal data we have stored about you at any time. You also have the right to correct incorrect data, blocking and deletion of your personal data, provided that there are no legal storage requirements to the contrary.

If you have given your consent to the processing of your personal data, you can revoke this at any time.

  1. Changes to this Privacy Policy

We reserve the right to change this data protection declaration at any time. The current version is available on our website.

Status: March 2023

Please note that this data protection declaration only applies to the collection and processing of personal data on our website and on our Facebook and Instagram pages. Different data protection regulations may apply to linked websites or services of third parties, over which we have no influence.

Data protection

We capture, collect and store any information that you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, login credentials, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of stay on particular pages, page interaction information, and methods used to exit the page. We also collect personally identifiable information (including name, email address, password, communications); Payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles. When you conduct a transaction on our website, as part of the process we collect personally identifiable information that you give us, such as your name, address and email address. Your personal information will only be used for the specific purposes set out above. We collect such non-personal and personal information for the following purposes:

  • To provide and operate the Services;

  • To provide our users with ongoing customer and technical support;

  • To be able to contact our visitors and users with general or personalized service-related communications and promotional messages;

  • To create aggregated statistical data and other aggregated and/or derived non-personally identifiable information that we or our business partners may use to provide and improve our respective services;

  • To comply with all applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company comply with the standards of PCI-DSS administered by the PCI Security Standards Council, a joint venture of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to provide you with information about your account, to resolve problems with your account, to resolve a dispute, to collect fees or payments, to get your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to keep you informed under our User Agreement, applicable national laws and any agreement we have with you. For these purposes, we may contact you via email, telephone, SMS and post.

We will not pass on your personal data to third parties, unless we are required to do so by law or it is necessary to provide the services you have requested.

We will take reasonable steps to ensure that your personal information is kept secure and is not misused or disclosed. We will also take reasonable steps to ensure that your personal information is accurate, complete and up to date.

If you have any questions or concerns about our privacy policy or the use of your personal information, you can contact us at any time.

We may contact you to provide you with information about your account, to resolve problems with your account, to resolve a dispute, to collect fees or payments, to get your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to keep you informed under our User Agreement, applicable national laws and any agreement we have with you. For these purposes, we may contact you via email, telephone, SMS and post. If you do not want us to further process your data, please contact us atinfo@dersuessestopp.com.

We reserve the right to change this privacy policy at any time. So please check them regularly. Changes and clarifications will be effective immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you wish to access, correct, amend or delete your personal data, you can contact us at any time atinfo@dersuessestopp.comcontact us or send us a message to the following address: Zoran Obradovic, Seepromenade 22, A-6133 Pertisau.

We will not keep your personal data for longer than is necessary for the purposes for which it was collected, unless required by law or otherwise required. We will take reasonable steps to ensure that your personal information is kept secure and is not misused or disclosed. We will also take reasonable steps to ensure that your personal information is accurate, complete and up to date.

If you have any questions or concerns about our privacy policy or the use of your personal information, you can contact us at any time.

Cookie Policy

We would like to inform you that we use cookies on our website. Cookies are small text files that are stored on your device when you visit our website.

We use both session cookies and persistent cookies on our website. Session cookies are deleted as soon as you close your browser. Persistent cookies remain stored on your device until they expire or until you delete them manually.

We use cookies to store your preferences, to provide you with a personalized experience on our website, and to understand how visitors use our website. We use Google Analytics to collect information about the use of our website. Google Analytics uses cookies to collect anonymous information such as the number of visitors and the most popular pages. This information helps us to improve our website.

By using our website, you agree to the use of cookies in accordance with this privacy policy. However, you can change your cookie settings or refuse cookies at any time. However, please note that this may affect the functionality of our website.

In accordance with data protection regulations, we must inform our visitors that we use cookies on our website. Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify registered members (users who have registered on your website).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and reliable.

In general, the cookies that are initially placed on your Wix website can be categorized as essential cookies. However, given that our platform gives you the ability to add multiple components, code, third-party applications, etc., your website may also contain other types of cookies that require specific settings.

If you have further questions about the use of cookies on our website, you can always contact us.

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